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Talker F.A.Q.

How do I set up my Payout Information?

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You can set your Payout Information by selecting “My Account” from the Main Menu. There you can select your country and the payout option available to that region. You can then enter the necessary information.

For your account security as soon as you enter your payout information and click the Save button at the bottom of the page this section of your account will be locked.

If you need to make changes to your payment information you will need to complete and return this document to talkersupport@talktome.com or via fax (1-215-689-3812) so that we can assist you with updating your information.

Please note:  Whenever a request is made to change or update payout information in any way, to ensure future payouts aren’t processed incorrectly, the account payout status will be disabled.

It will generally take 1 – 2 business days for our accounting department to make updates to your account information.

Please note: We cannot guarantee that payout information will be updated in time for the payout to be processed if the Change of Payout request is submitted after 3 PM Eastern time on Monday.

If the form is not returned (or complete), we will be unable to process any additional payouts to your account.

If you’re unable to fill out the form, please use the Contact Us option while you are logged into the site and select the subject: Payout Change Request Form

Talker F.A.Q.

What is the Direct Connect Program?

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Direct Connect connects you to Callers who are not yet familiar with TalkToMe.com, meaning you can receive calls that do not originate on our site. This option offers Callers a direct connection to TalkToMe.com Talkers for $0.99 per minute.

The talker will receive their normal commission on the $0.99 per minute billed for Direct Connect calls.

When you connect to a Direct Connect Caller, you can refer them to your Profile on TalkToMe.com to purchase your Galleries, view your Public Photos, leave you a Bonus, or call you back directly in the future if they want to reach you again. If they do, you will then be paid at your normal listing rate.

To enable Direct Connect, choose “Programs” from the Main Menu.

How to access TalkToMe.com's Direct Connect Program.

How to access TalkToMe.com’s Direct Connect Program.

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Talker F.A.Q.

How much can I charge for Web Chat?

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Please note that the Web Chat Feature is a Pay Per Minute option.

When a caller starts a chat with you, you will receive earnings per minute for your chat.

To set your rate, from the Account Dashboard, choose the profile that you would like to set your rate for then click the More button and select Profile Shortcuts  > My Rates from the menu.    You will be taken to the rates page.

Click the Chat Tab.

Set your rate (Price Range is $0.00 – $2.99) then click Save.

You can also set Flat Rate Package rates for web chat (The minimum and maximum dollar amounts allowed for each minute package will be displayed the under box where you would enter the rate.)

The paid commission for Web Chats is 50% (fifty percent).

You can make yourself available to receive a web chat at any time by toggling your availability at the top of our site.

On your profile the caller can select “Realtime web chat” and you will be prompted to accept the chat request with the caller within 60 seconds of the request.

You can find transcripts of your individual web chats in the message center.

 

 

 

 

 

 

 

 

 

 

 

 

 

***Please note that due to the changes we have made changes to our web chat feature, we have increased the size of the chat window, and have disabled incoming calls and chats until your chat session is over.***

In addition, if a talker misses a webchat the system will automatically make the profiles unavailable for web chat. 

Please be aware that webchat was enhanced with a new feature.

Callers can now request to call you during chats!

This feature can be enabled on the programs page.

Once you have enabled it then callers can request a call during an ongoing webchat.

This will call you on the phone and the caller will hear you through their web browser. The caller will not be on the phone line, and will still be able to type.

 

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Talker F.A.Q.

How many profiles can I have?

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You can have 10 characters/profiles, but only 3 profiles can be enabled and live on the site at a time.

The callers do not see any connection between your profiles, so you are welcome to have as many different personalities that you would like to have and the callers will not know you are the same person.

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